Call us. In most cases, your insurance company prefers that a restoration company starts water cleanup right away to prevent further damage. If it's safe, find your main water shut-off valve and turn it off, and contact a plumber to repair the source. The sooner restoration starts, the less damage there is to fix.
Our team is available 24/7/365 and usually arrives on-site within about 45 minutes. Water and smoke damage get worse by the hour, so a fast response helps reduce the repairs you'll need.
Call 911 right away and get everyone out. We're a restoration service, not a fire department. We come in after the fire is out and officials have released the property, to handle smoke, soot, water from firefighting, board-up, and repairs.