After the hail: the order that matters
1. Secure the house. Storm damage restoration starts with emergency roof tarping and board-up for broken windows and doors, so no more rain gets in.
2. Get the water out. Water that came through the roof can soak attic insulation, ceilings, walls and flooring. Water damage restoration removes it, maps hidden moisture and dries the structure with commercial equipment.
3. Stop mold before it starts. Mold can start growing within 24 to 48 hours if moisture isn't removed. If it's already there, mold remediation includes inspection, containment, removal and prevention under Texas Department of Licensing and Regulation (TDLR) mold rules. Assessment and remediation are performed by separate licensed parties where the law requires it.
4. Repair. Ceilings, drywall, flooring and finishes are put back.
Wylie FAQs
Do you serve all of Wylie, including the Rockwall and Dallas county sections?
Yes. We serve all of Wylie and the 75098 area.
Is storm damage covered by insurance?
In many cases, depending on your policy. We'll document the damage, and the coverage decision is between you and your insurer.
Can I start cleanup before talking to my adjuster?
Yes. Water extraction and temporary repairs can start right away while the damage is documented for your adjuster.
Not every Wylie emergency is a storm
Burst pipes during hard freezes, washer hose failures and AC overflows cause plenty of water damage year-round. Smoke and fire damage happens too. If there's an active fire, call 911 first and get everyone out. Once the fire is out and the property is released, fire and smoke damage restoration covers soot cleanup, odor removal, contents cleaning and repairs.
Why a fast response matters after a storm
After a big storm, every damaged roof in town is open to the next round of rain. Our team responds 24/7/365 and usually arrives on-site within about 45 minutes, so the home can be secured and drying can start quickly. Our IICRC-certified technicians document the damage, and if insurance is involved, we work directly with your insurance company on billing. In many cases, insurers want the property secured and mitigation started quickly.
Get ready before the next hail season
Trim branches away from the roof.
Secure patio furniture, grills and anything that could blow around.
Know where your main water shut-off is.
Keep a flashlight, a tarp and contractor bags handy for the hours after a storm.
Wylie sits at the south end of Lavon Lake, mostly in Collin County with portions in Rockwall and Dallas counties. Ask anyone who lived here in 2016 about storms, and you'll hear about April 11, when a supercell dropped softball-size and larger hail on the city. The National Weather Service reported that about 80% of Wylie homes were affected. Broken windows and holes in roofs let rain in for days afterward, and residents faced mold and mildew in the damp homes that followed. That storm was extreme, but the lesson applies to every hailstorm: the hail breaks the outside of the house, and the water that follows damages the inside. For storm, water, fire or mold damage, call (469) 595-1661, 24/7.