Most damage calls are far smaller than that night, but they follow the calendar. Here's what each season tends to bring to homes in 75088 and 75089, and how we help. For help now, call (469) 595-1661.
Spring: hail, wind and roof leaks
March through June is peak storm season. Hail cracks shingles and skylights, wind lifts roof edges, and the rain that follows finds every opening. Our storm damage restoration team provides emergency roof tarping and board-up, then removes water from ceilings, insulation and floors. Before the season starts, trim branches back from the roof and secure patio furniture and grills.
Summer: AC overflows and hidden moisture
Long, hot summers keep attic air handlers running for months. When a condensate line clogs, water can drip onto drywall unnoticed. Add North Texas humidity, and that moisture can turn into mold within 24 to 48 hours. Mold remediation includes inspection, containment, removal and prevention, following Texas Department of Licensing and Regulation (TDLR) mold rules. Assessment and remediation are done by separate licensed parties where the law requires it.
Busy kitchens and the first cold nights bring more smoke and fire calls. If there's an active fire, call 911 first and get everyone out. After the fire department releases the home, our fire and smoke damage restoration service handles soot and smoke cleanup, odor removal, contents cleaning, board-up and repairs.
Winter: frozen and burst pipes
A hard freeze can split pipes in exterior walls, attics and garages. The February 2021 winter storm showed how fast that happens across North Texas. When a pipe breaks, shut off the main water valve if it's safe, call a plumber for the repair, and call us for water damage restoration: extraction, moisture mapping, structural drying and repairs.
Why a fast response matters in Rowlett
Water, smoke and moisture all get worse with time. Our team is available 24/7/365 and usually arrives on-site within about 45 minutes, so cleanup can start before damage spreads to more rooms. Our IICRC-certified technicians document the damage, and if insurance is involved, we work directly with your insurance company on billing. You choose your restoration company, not your insurer.
Rowlett FAQs
Do you serve both sides of Rowlett, in Dallas and Rockwall counties?
Yes. We serve all of Rowlett, including lakefront neighborhoods and homes on both sides of the county line.
Can cleanup start before my adjuster comes out?
Yes. Water extraction and temporary repairs can start right away while the damage is documented, and that documentation is made available to your adjuster.
Do you restore businesses, too?
Yes. We work on both homes and commercial properties, and we plan the work to help businesses reopen as quickly as possible.
Fall and the holidays: kitchens, candles and space heaters
Rowlett sits on the west shore of Lake Ray Hubbard, split between Dallas and Rockwall counties, with I-30 and the President George Bush Turnpike running through town. It's a short drive from Rockwall across the lake, and the two cities share the same North Texas weather. In Rowlett, that weather has a long memory. Many residents still remember December 26, 2015, when an EF4 tornado tracked from Sunnyvale through Garland and into Rowlett.